Have a Question about our Mazatlan Hotel Resort?

For reservations or questions regarding your reservation, please call us at the toll-free numbers listed here:

If you prefer, you can also contact us by email: info@elrancho.com.mx

If you are unable to dial a toll-free number, our direct number for reservations and information is:
From USA or Canada: 011 (52) (871) 716-0606
International: + (52) (871) 716-0606
Within Mexico: 01 (871) 716-0606

We will be glad to help you with any information you may need about Mazatlan and our resort so that your vacation with us can be as relaxing as possible.

Contacting a Guest at our Mazatlan Resort

If you need to contact someone vacationing at our resort, please call our direct number in Mazatlan:
From USA or Canada: 011 (52) (669) 988-0090
International: + (52) (669) 988-0090
Within Mexico: (01) (669) 988-0090

Service for Members of our Exclusive Vacation Club

For members of the Villas El Rancho Exclusive Vacation Club, we encourage you to contact our Member Services Assistant at the following email:
members@elrancho.com.mx
Or at the following toll-free phone number:
from USA and Canada: 1-866-343-5508

There are only six beachfront villas.
Check availability now for your preferred dates.